Contact Us

Contact and assistance

  • Responses typically within 24-48 hrs.

  • Please leave your phone number if a phone reply requested.

  • Calling your selected group homes will offer a quicker response.

Customer Support: For all website issues, assistance with user accounts and listings help, send email to, phone, fax and address listed below 

For General Information: Click Here

Complaints: To make a complaint, Click here


Care Homes Nevada will do our best to assist consumers with issues they may have with providers who list on our site. 

As part of our satisfaction guarantee, all members listed on this site agree to participate in our industry complaint board and are open to inspections by a Care Homes Nevada representative to help in dispute resolution. 

If after an initial evaluation you are not 100% satisfied, the provider agrees to waive any 30 day notice, will provide a pro-rated refund of any remaining days or service fees for the current month, and allow you to move and find a provider who can meet your needs.

If we are unable to resolve your complaint, we will refer you to appropriate state agencies who can provide further investigation.  We are not a state agency or legal authority.  We offer this service to assist consumers and providers.

Care Homes Nevada, Inc.

9030 West Sahara Ave #177

Las Vegas, NV 89117

Office 702-330-9337

Fax 702-396-7605